OSC Specialist Mobile (Birmingham, AL)
Location: Birmingham Alabama
Description: Smith & Nephew Inc. is hiring OSC Specialist Mobile (Birmingham, AL) right now, this career will be placed in Alabama. Detailed specification about this career opportunity kindly see the descriptions. -
BIR00000018
Description
SUMMARY:
The Mobile OSC Specialist is an on-site member of the Logistics Team in a District Sales Office.
This person will provide logistical support to the Sales Reps as well as excellent customer service to the hospital staff that will differentiate Smith & Nephew from their competitors.
The
Mobile OSC Specailist will focus on product delivery, Central Processing check-in, re-stocking and maintaining inventory levels, and re-setting instruments post-surgery.
Good w! orking knowledge of company products, operating systems and pr! ocedures is critical.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.
1.
Communicates and coordinates pickup and delivery activity for local shipments with District Office and Sales Representative personnel.
Plans, schedules, and prioritizes local pickups and deliveries with respect to time-sensitivity of each and distances to be traveled.
2.
Makes pickups and deliveries to local doctors, hospitals, clinics, airport, bus station, post offices, and local vendors.
Assures necessary paperwork is processed for shipments handled.
3.
Checks instrumentation into Central Processing Department (CPD) for sterilization and delivers implants to appropriate holding area.
4.
Re-sets instrument pans and works with CPD staff to locate any missing instrumentation post surgery.
Acquires un-used implants from holding area that are to b! e returned to the OSC.
5.
Records daily delivery information on a delivery log including mileage driven, number of stops, time per stop, fuel/maintenance purchases.
6.
Develop and maintain working knowledge of existing products and new product introductions (instruments and implants) to effectively function in the field regarding proper delivery and pickups. Ability to proactively identify errors and omissions in deliveries/ pickups to eliminate redundancy in required stops.
7.
Communicates effectively and professionally with Office Staff, Sales Representatives and all third party end-users, including but not limited to Hospital Receiving, Central Processing, and Operating Room Staff.
Fields customer complaints and communicates them as necessary to OSC staff.
8.
Dress in a professional manner as a representative of the company, this may entail wearing Smith and Nephew logoed apparel at the disc! retion of supervising manager
9.
When not directly en! gaged in courier responsibilities assist in Office, Sales and OSC duties as required.
10.
Delivers emergency shipments of loaner kits to the airport in order to meet flight and surgery schedules.
This requires additional handling and coordination of shipments which may be consolidated with shipments from the Shipping department.
11.
Assists OSC staff and Inventory Specialist in analyzing and deciding the best options for local delivery based on time, cost, and vehicle availability, with respect to multiple locations and extremely time-sensitive shipments.
12.
Communicates with office staff and/or the sales force when changes from original flight plans become necessary due to weather, mechanical failure of the aircraft, or flight cancellations.
Routes shipments via the most appropriate method and confirms updated delivery information such as flight number and departure and arrival times.
13.
Carries pager and cellular phone on person at all times in order to communicate effectively regarding pickups and deliveries.
14.
Overtime / call will be required to accommodate emergency situations and facilitate changing surgical schedules.
15.
Prepares and transports hazardous materials as required, including packaging and preparation of shipping documents. Also assists with hazardous material transportation training program.
16.
Performs and/or schedules preventative and regular minor maintenance on company delivery vehicle, (fuel, fluid levels, tires, etc.), and keeps accurate maintenance records.
Advises supervisor when repairs or extensive maintenance are required for the company vehicle.
17.
Performs additional tasks as assigned by supervision.
18.
Complies with all health, safety and environmental policies, procedures and job hazard analyses applicable to specif! ied job activities; including medical evaluations as required by job fu! nction
19.
Completes all required HSE training
SCOPE OF POSITION RESPONSIBILITIES:
For funds, Costs or Profits:
No direct management of costs/profits.
Transports and tracks inventory up to several hundred thousand dollars each day.
For Internal and External Relationships:
Internally:
Requires the ability to interact with Sr. field sales representatives and sales leadership.
Externally:
Requires the ability to interact externally with hospital administrators, physicians, nurses, surgical
staff, and other vendors.
For Organization Influence:
Individual is responsible for ensuring instruments, implants, and other required products are in the right hospital for the right case/surgery, at the right time, sterilized appropriately, and returned with minimal damage and all accounted for when returned.
LIMITS OF AUTHORITY:
Ø
Works in conjunction with all functional areas within the field sales operations, GDC, Corporate Loaners, and hospital administration.
OTHER JOB FUNCTIONS
these are non-essential job duties and responsibilities as assigned by the supervisor.
Perform other related duties as assigned.
PLACE IN ORGANIZATION:
(Include SAP titles of incumbents only)
Ø
Indicate the organization relationship of the position.
Please list the ‘reports to’ in this space.
Qualifications
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
An Associa! tes Degree or equivalent relevant experience
.
Candid! ate must have good oral and written communication skills and the ability to interface with customers and company personnel at all levels of the organization and with diverse groups.
ADDITIONAL REQUIREMENTS:
Ø
Candidate must have driver’s license and good driving record.
COMPUTER SKILLS:
Ø
Good working knowledge of personal computers and database applications.
Ø
6 months experience with word processing, scheduling, and spreadsheet applications (Microsoft Outlook, Word, and Excel preferred).
Ø
SAP experience helpful.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee will be required to walk, sit, talk, hea! r, use hands to finger, handle, or feel, stoop, kneel, crouch, or crawl, and reach with hands and arms.
Two-thirds or more of the time, the employee may have to lift shipping cartons weighing up to 50 pounds and one-third of the time or less they may have to lift cartons weighing up to 75 pounds.
There are no Special Vision Requirements other than those required to obtain and keep a valid driver’s license.
Job
Materials
Primary Location
US-Alabama-Birmingham
Organization
Advanced Surgical Devices
Schedule
Full-time
Job Posting
- .
If you were eligible to this career, please email us your resume, with salary requirements and a resume to Smith & Nephew Inc..
If you interested on this career just click on the Apply button, you will be redirected to the official website
This career starts available on: Tue, 03 Dec 2013 ! 18:42:27 GMT