• Company located at Bukit Merah
• Working hours: Monday – Friday (8:30am – 6pm)
• AWS + Variable Bonus
• Excellent Welfare & Benefits
• Well Established Information Technology (IT) Company
Job Scope
- Desktop support
- Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support
- Taking ownership of customer issues reported and tracking them through resolution
- Responding in a timely manner to service issues and requests
- Liaise with third party vendors to coordinate client issues on specific services
- Liaise with product manufacturers for problem escalation and resolution.
- Support company for project implementation activities
Requirement
- Diploma or Degree in Computer Studies, Information System, or equivalent
- 1 – 3 years of relevant working experience in desktop & end user support
Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:
- Work experiences and job responsibilities
- Current and Expected salary
- Reason for leaving
- Date of availability
- Education background
We regret that only shortlisted candidates will be contacted.
SIM BEI NA (R22111637)
EA Recruitment Pte Ltd
EA License No: 21C0492
